Copier Service TechnicianGFI Digital is an industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we're committed to creating an environment where employees can grow, learn, and build long-term careers. If you're looking for a company that truly cares about its people and its customers, GFI Digital is for you.Job Type: Full TimeWe provide both classroom and on the job training to qualified candidates. We also provide a competitive hourly wage, a rich performance based monthly bonus program, company provided vehicle, cellphone and laptop.QualificationsMechanical and technical aptitude is required.Excellent customer-facing skills and a positive attitude are a must.Candidates must have a valid driver's license and a clean driving record.Precise attention to detail, high level of organization and customer focused attitude.Highly self-motivated, directed, and an ideal team playerExperienced with XEROX MFPs.ResponsibilitiesThe Service Technician is responsible for the onsite installation, service and repair of a variety of office equipmentThis position requires traveling to and from customer sites to troubleshoot, repair and replace components as necessaryMaintain, manage and reconcile personal parts inventoryMeet or exceed appropriate productivity standards relative to assigned productsUnderstand and utilize problem escalation proceduresClassroom/On-The Job TrainingComplete all assigned online computer-based trainingDemonstrate appropriate technical skills for repair and service of designated equipment which includes installation and customer trainingAttend scheduled training to acquire or increase working knowledge relative to service and repair of office equipmentBenefits & PerksWe believe in taking care of our team both professionally and personally. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.Financial & Retirement401(k) with company match to help you plan for the futureReferral bonus program. Get rewarded for bringing great people to the team.Health & WellnessMedical, Dental, and Vision InsuranceHealth Savings Account (HSA)Flexible Spending Account (FSA)Life Insurance coverageEmployee Assistance Program (EAP) for confidential counseling and support servicesPaid Time Off starting on your hire dateSick Time OffEmployee Discount Program for added savings
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