Job Description
Job Summary and Responsibilities As our Nutrition Assistant, you will assist in delivering high-quality, safe, and efficient food services to patients and staff.
Every day you will prepare and deliver meal trays, assist with food preparation, maintain cleanliness, ensure food safety compliance, and interact with patients regarding dietary needs.
To be successful, you will demonstrate meticulous attention to detail, strong food safety knowledge, and excellent customer service, contributing to a positive dining experience.
- Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment. Maintains knowledge of recipe ingredients to respond to food allergy questions or requests.
- Follows healthcare foodservice industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes. Avoids cross-contamination of foods and adheres to personal hygiene requirements. Maintains proper labeling of food products and ensures storage of food equipment, and machinery per regulations and facility guidelines.
- Follows organizational standards and guidelines for a high quality patient and customer experience. Ensures proper meal portioning and an aesthetically pleasing presentation. Provides service recovery efforts and escalates to leadership as needed.
- May be responsible for one or more of the following:
Following therapeutic diet modifications and guidelines including allergy restrictions for all patient meal trays, nourishment, snacks and supplements - Printing, providing and following production tool and/or electronic meal tallies/differentials for food preparation
- Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members.
- Collecting patient food preferences and ensuring compliance with prescribed diet orders. Distributing food preferences to kitchen for menu planning in a timely manner.
- Navigating electronic health records to access patient diet orders and nutritional reports.
- Performing general cleaning of equipment and work areas (e.g., cleaning the tray line, equipment, coolers, office area, and emptying trash cans, etc.)
- Operating electronic diet office software and tools following established procedures and protocols.
Job Requirements Required - One (1) year food service experience and High School Graduate General Studies, or High School GED General Studies, or Equivalent combination of education and experience
Where You'll Work Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women's health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.
One Community. One Mission. One California
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